Contact Us

If you have any questions or concerns, leave a message, and we'll get back to you as soon as possible.

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USA

1-888-318-0063

44-203-608-5285

for general questions

support@paperhelp.online

complaints / suggestions regarding our services

feedbackmanager@paperhelp.online

50°11'45.7"N
30°40'09.5"E

230 West Superior Street, Suite 400, Duluth, Minnesota, 55802, United States of America.

F.A.Q.

Do you use ChatGPT or any other AI tools?: Absolutely NOT. We prioritize human expertise. Any expert found using AI tools will be immediately terminated.

What if I’m not happy with the quality of my order?: If you're not happy with the quality, you can request a free revision, and your expert will make the necessary changes.

How do I select an expert?: Our advanced algorithm will handle it. It will find the best expert for you based on your needs and their skills.

Can I talk to the expert assigned to my order?: Absolutely! In your personal dashboard, you can access the messages section under your order. There, you can directly communicate with either a support agent or the expert assigned to your order.

Why do I need to pay upfront?: We use a pre-pay model; your upfront payment acts as a deposit and stays in your balance until the task is done. Your expert gets paid only after you review and approve the completed order.

How will I know when my order is finished?: You'll get an email notification and a phone notification (if you've provided a number) when your order is completed. You can then review and download it in the specified format, such as doc, docs, ppt, pptx, csv, or others according to the order requirements.